Para 8.11 — NONCONSULT_MANUAL

2. Contract Period: The contract will initially be valid for one year, with the possibility of extension up to two times, contingent on performance and mutual agreement. Include provisions for early termination, due to unsatisfactory performance.

3. Price Variation Clause (PVC): To account for fluctuations in operational costs, such as fuel prices and wages, the contract will include a Price Variation Clause (PVC) based on acceptable indices. This ensures fair compensation for the service provider and continuity of service in case of significant changes.

4. Bid Design: Appropriate eligibility, qualification, and selection criteria will be defined. Requirements for vehicle quality, technical specifications, and driver standards will also be specified. Different car specifications may be outlined for varying purposes. A Service

8.11. Vehicle Hiring for Office Use 1. Mode of Procurement and Type of Contract: One of the most common outsourcings is hiring of staff cars for use of the executives. The procurement of vehicles for office use on a monthly basis shall be carried out as a Rate Contract through an Open Tender Enquiry (OTE). This type of contract allows the procuring entity to hire vehicles at predetermined rates for a specified period, ensuring flexibility and cost-effectiveness.

Level Agreement (SLA) will be included to define expectations and standards – which may cover – Uptime requirements; Monitoring and reporting, complaint response, resolution and escalation; penalties for non-compliance and KPIs.

5. Basis of Payment: Payment for hired vehicles will be based on daily rates, which include specified working hours per day (e.g., 10 hours) and a set distance (e.g., 100 kilometres per day), within an overall monthly limit of 3,000 kilometres. Rates for additional overtime hours or kilometres will also be specified. Additional charges, such as night service fees for specified hours (e.g., 11 PM to 6 AM), may also be included. Basic monthly charges, overtime/ night charges will be paid monthly, while payments for extra kilometres will be processed on a quarterly basis. Any net extra Kms (after adjusting any shortfall Kms) would be paid off at the end of quarter and any net shortfall in Kms, if any, during the quarter shall be carried forward to the next quarter.