Para 9.7.4 — GOODS_MANUAL

9.7.4 Monitoring Supplier Performance and Obligations 1. As soon as the order is issued, an entry shall be made in the progress register of the supply order (Annexure 20), recording therein the name of the supplier, items, rate, quantity, amount, delivery schedule, and so on. Purchase order-wise data regarding the execution by and performance of the supplier shall be maintained in this register. The register shall form the basis for the Management Information System report on unexecuted purchase orders beyond scheduled deliveries, reports on the performance of suppliers, and so on. 2. Monitoring should ensure that suppliers adhere to contract terms, performance expectations are achieved (such as timely deliveries, quality of goods supplied, adherence to the proper procedure for submitting invoices, and so on), and any problems are identified and resolved in a timely manner. Without a sound monitoring process, there can be no assurance that the buyer has received what was contracted and is paying only for what is received. A sound system for monitoring the performance of the suppliers in a contract would also be useful in selecting a good supplier for future procurement of the same or similar materials. Implementation of the contract should be strictly monitored, and notices should be issued promptly whenever a breach of provisions occurs.