Decisions on non-routine or novel cases — situations where the normal procedure was unclear or the decision set a new practice. The entry should record: the nature of the case, the decision taken, and the authority who took the decision.
Source: CSMOP Para 18
What is the sequence of certification?
Why must Ministerial oral orders be confirmed in writing even when they follow the rules?
Does this rule apply to social media accounts of Ministries as well?
What is the key difference between a D.O. letter and a regular letter?
Who is responsible for keeping the residential address list of Section staff?
This answer is for informational purposes only and does not constitute legal advice. Always refer to the original rules and consult competent authorities for official interpretation.