Para 3.21.21 — MSO (Audit)
Original Rule Text
3.21.21 Work measurement is a vital necessity for the efficient functioning of any department or organisation. It forms the basis for comparison or control of the organisation’s capacity, efficiency, economy or relative accomplishment, and involves the following broad steps:
(i) selection of a specific work for study;
(ii) compilation of relevant information in regard to nature of personnel and of their duties and responsibilities, working conditions, the sequence of actual performance of various items in the total range of work and individual elements in each component, etc.;
(iii) critical examination of the recorded work breakdown, after separating unnecessary, avoidable and non-productive elements, to ascertain the best method of doing the work;
(iv) assessment of the time involved in each necessary element with reference to the most appropriate technique for the situation;
(v) determination of time allowances to cater to the requirement of relaxation, personal needs, contingencies, etc.; and
(vi) computation of the standard time required for each operation which will include the measured time and permissible time allowances.
What This Means
Work measurement is essential for evaluating any organization's capacity, efficiency, and accomplishment. It involves six broad steps: selecting specific work for study; gathering detailed information about the nature of personnel, duties, working conditions, and work sequences; critically examining the work breakdown to identify unnecessary and non-productive elements and find the best method; assessing time for each necessary element; determining allowances for rest, personal needs, and contingencies; and finally computing the standard time required for each operation.
This explanation was generated with AI assistance for educational purposes. Always refer to the official gazette notification for authoritative text.
Key Points
- 1Work measurement is a vital tool for organizational efficiency assessment
- 2Involves six systematic steps from work selection to standard time computation
- 3Unnecessary, avoidable, and non-productive elements must be identified and eliminated
- 4The best method for doing each task must be determined through critical examination
- 5Time allowances for relaxation, personal needs, and contingencies must be factored in
- 6Standard time = measured time + permissible allowances
Practical Example
A Staff Inspection Unit studies the process of issuing a government passport. They break it into elements: receiving application (3 min), data entry (5 min), document verification (10 min), photo/biometric capture (4 min), quality check (2 min), and supervisor review (3 min). After adding 15% allowance for personal needs and contingencies, the standard time per passport is set at 31 minutes. This means each counter should process about 15 passports per day, which becomes the staffing norm.
This explanation was generated with AI assistance for educational purposes. Always refer to the official gazette notification for authoritative text.
Frequently Asked Questions
What is the difference between measured time and standard time?▼
Why must non-productive elements be separated?▼
This explanation was generated with AI assistance for educational purposes. Always refer to the official gazette notification for authoritative text.