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Rule 16 — GEM

GEM

16. Dispute resolution between the buyer and the seller / service provider a) In case of order/ contracts placed without Bid / Reverse Auction (i.e. Direct Purchase, L1 Purchase, Push Button Procurement, etc.):

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Rule 15

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Rule 16 — GEM

GEM

16. Dispute resolution between the buyer and the seller / service provider a) In case of order/ contracts placed without Bid / Reverse Auction (i.e. Direct Purchase, L1 Purchase, Push Button Procurement, etc.):