Para 18 — CSMOP

(a) precedent book;

(b) standard process sheets; and

(c) transcripts of important discussions and minutes.

(d) copies of Acts, rules, orders and instructions concerning the subjects dealt with each Department shall be maintained both in physical form

18. Aids to processing - Each section shall keep in the knowledge management system of the Department the following records/electronic records for important subjects dealt with by it: