Chapter I — CSMOP

Sl. No Content Para No. Page No. 1. CHAPTER I - INTRODUCTION 1 2. CHAPTER II - DEFINITIONS 2-3 3. CHAPTER- III- STRUCTURE OF THE GOVERNMENT 4 Government 1 4 Allocation/Transaction of Government Business 2 4 Ministry/Department 3 4 Attached Offices 3

(i) 4 Subordinate Offices 3

(ii) 5 Constitutional Bodies 4 5 Statutory Bodies 5 5 Autonomous Bodies 6 5 Public Sector Undertakings 7 5 Functions at various levels 8 6 4. CHAPTER IV - MANAGEMENT OF DAK 9 Receipt of dak 9 9 Acknowledgement of dak 10 10 Registration of dak 11 10 Distribution of dak 12 10 5. CHAPTER V - FILE MANAGMENT 11 Standard Process Sheets 13 11 Level of disposal & channel of submission 14 11 Guidelines for noting 15 12 Modification of notes or orders 16 12 Noting on files received from other Departments 17 13 Aids to processing 18 13 Oral discussions 19 14 Oral instructions by higher officers 20 14 Oral orders on behalf of or from Minister 21 14 Confirmation of oral instructions 22 15 Filing of papers 23 15 Arrangement of papers in a file 24 16 Referencing 25 17 Linking of files 26 18 Use of urgency grading 27 18 6. CHAPTER VI - FORMS & PROCEDURE OF COMMUNICATION 19 Forms of communication 28 19 Correspondence with attached & subordinate offices 29 28 Single File System 30 29 References to the Attorney-General of India 31 30 References to Constitutional/Statutory Authorities 32 30 References to the Comptroller & Auditor General of India 33 30 Correspondence with Union Territories Administration 34 31 Correspondence with State Governments 35 31 Correspondence with Lok Sabha & Rajya Sabha Secretariats 36 31