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What kind of 'special efforts' are expected beyond routine reminders?

GeneralGPF_MANUALRule 7

Special efforts could include contacting the employee directly, reviewing old correspondence, consulting with other departments that might have relevant information, and conducting a thorough search of all available records, including digital archives.

Source: GPF_MANUAL Rule 7

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This answer is for informational purposes only and does not constitute legal advice. Always refer to the original rules and consult competent authorities for official interpretation.