Responsiveness is a core public service value, and failures in it generate ethical harm. Evaluate. Identify safeguards to ensure responsiveness in local administration.
Kartavya Desk Staff
Q7. Responsiveness is a core public service value, and failures in it generate ethical harm. Evaluate. Identify safeguards to ensure responsiveness in local administration. (10 M)
Difficulty Level: Medium
Reference: TH
Why the question An incident of administrative non-responsiveness has highlighted deeper ethical issues in public service delivery, making it important to understand why responsiveness is a core ethical value and how safeguards can strengthen citizen-centric administration. Key demand of the question To evaluate why responsiveness is central to ethical governance and to outline safeguards that can make local administration more timely, accountable and value-driven without giving operational details. Structure of the Answer: Introduction State how responsiveness embodies dignity, fairness and trust in governance, and why its failure leads to ethical harm. Body How failures in responsiveness undermine ethical principles such as dignity, justice, trust and equity. Address safeguards such as service standards, grievance systems, ethical training, digital monitoring and community oversight that reinforce responsiveness. Conclusion Emphasize on building a culture of timely, humane and accountable public administration.
Why the question An incident of administrative non-responsiveness has highlighted deeper ethical issues in public service delivery, making it important to understand why responsiveness is a core ethical value and how safeguards can strengthen citizen-centric administration.
Key demand of the question To evaluate why responsiveness is central to ethical governance and to outline safeguards that can make local administration more timely, accountable and value-driven without giving operational details.
Structure of the Answer:
Introduction State how responsiveness embodies dignity, fairness and trust in governance, and why its failure leads to ethical harm.
• How failures in responsiveness undermine ethical principles such as dignity, justice, trust and equity.
• Address safeguards such as service standards, grievance systems, ethical training, digital monitoring and community oversight that reinforce responsiveness.
Conclusion Emphasize on building a culture of timely, humane and accountable public administration.