RailOne App

Source: IT

Context: The Union Railway Minister launched the RailOne App, during the 40th Foundation Day of CRIS. The app aims to streamline and digitize passenger services across Indian Railways.

About RailOne App:

• What is RailOne? RailOne is an all-in-one mobile application for Indian Railways passengers, offering integrated services through a single platform.

• RailOne is an all-in-one mobile application for Indian Railways passengers, offering integrated services through a single platform.

• Developed By: Centre for Railway Information Systems (CRIS), under the Ministry of Railways.

• Objective: To enhance digital interface, offer seamless access to rail services, and reduce dependency on multiple apps.

• Key Features of RailOne App:

• Integrated Passenger Services: Combines unreserved ticket booking (UTS), live train tracking, e-catering, porter services, and last-mile taxi booking. Digital Ticketing: Unreserved UTS tickets through R-Wallet offer a 3% discount. Unified Login: Uses single sign-on via mPIN, biometric, and supports existing UTS/RailConnect credentials. Space-Saving App: Eliminates the need to install multiple railway apps. Grievance Redressal: Easy lodging and tracking of complaints for better passenger support. Authorised by IRCTC: Similar to other commercial apps integrated with the official ticketing system.

• Integrated Passenger Services: Combines unreserved ticket booking (UTS), live train tracking, e-catering, porter services, and last-mile taxi booking.

• Digital Ticketing: Unreserved UTS tickets through R-Wallet offer a 3% discount.

• Unified Login: Uses single sign-on via mPIN, biometric, and supports existing UTS/RailConnect credentials.

• Space-Saving App: Eliminates the need to install multiple railway apps.

• Grievance Redressal: Easy lodging and tracking of complaints for better passenger support.

• Authorised by IRCTC: Similar to other commercial apps integrated with the official ticketing system.

• Future Vision – Upgraded PRS System:

• Launch by December 2025: A modern, multilingual, scalable Passenger Reservation System (PRS) is under development. Advanced Capabilities: Handles 1.5 lakh ticket bookings and 40 lakh enquiries/min. Inclusive Design: Features for Divyangjan, students, and patients, with seat choice and fare calendar.

• Launch by December 2025: A modern, multilingual, scalable Passenger Reservation System (PRS) is under development.

• Advanced Capabilities: Handles 1.5 lakh ticket bookings and 40 lakh enquiries/min.

• Inclusive Design: Features for Divyangjan, students, and patients, with seat choice and fare calendar.